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Second Act

Resources

From healthcare and benefits to learning and volunteering, these are the most widely trusted resources available to help you navigate life after work.

Every entry below is either an official government agency or a long-established nonprofit, and every one of them is free to use. We link to the organization that actually administers each program rather than summarising the rules ourselves, because eligibility and deadlines change and the official page changes with them. If a service ever asks you to pay to explain your own benefits, look elsewhere — the help here does not cost anything.

Trusted resources for older adults

Questions about benefits and practical help

Where to get accurate information, for free, from sources that are not selling anything.

What benefits am I eligible for as an older adult?

More than most people claim. The National Council on Aging runs BenefitsCheckUp, a free tool that screens for programs covering food, medicine, utilities, housing, and health costs based on your circumstances. Benefits.gov does the same across federal programs. Both are free, and neither requires you to buy anything. Millions of eligible older adults never claim assistance they qualify for, largely because the programs are not well advertised.

When and how do I sign up for Medicare?

Most people become eligible for Medicare at 65. The Initial Enrollment Period runs for seven months: the three months before the month you turn 65, your birthday month, and the three months after. Enrolling late can mean permanent premium penalties, so the dates matter. You sign up through the Social Security Administration at ssa.gov or by phone, and compare plans at Medicare.gov. If you are still covered by an employer plan, check the rules before delaying.

What is the Eldercare Locator?

The Eldercare Locator is a free public service from the U.S. Administration on Aging that connects older adults and caregivers to local services by ZIP code — transport, meal programs, home care, legal aid, caregiver support, and benefits counselling. You can search at eldercare.acl.gov or call 1-800-677-1116 and speak to a person. It is the single most useful starting point when you know you need local help but not which agency provides it.

Where can I get free help understanding my benefits?

Several free, independent services exist. Your State Health Insurance Assistance Program (SHIP) offers free one-to-one Medicare counselling in every state. Area Agencies on Aging, reachable through the Eldercare Locator, provide local benefits guidance. The National Council on Aging's BenefitsCheckUp screens for programs you may qualify for. None of these charge a fee — if a service asks for payment to explain your benefits, look elsewhere.

How do I avoid scams that target older adults?

Apply one rule: never act on urgency created by someone who contacted you. Government agencies do not call demanding immediate payment, do not ask for gift cards or wire transfers, and do not threaten arrest. Hang up and call the organization back on a number you looked up yourself. Report suspected fraud to the FTC at reportfraud.ftc.gov, and to the National Elder Fraud Hotline at 1-833-372-8311, which offers free case management.